LifeLine Cell Phone & Landline Benefits

  1. What is the LifeLine Phone program?

  2. What benefits will the California LifeLine program provide?

  3. Am I eligible for the California LifeLine program?

  4. How do I apply for the California LifeLine program?

  5. What documents do I need to be found eligible?

  6. Can my criminal backround limit my ability to get a California Lifeline phone?

  7. Can I apply for a California LifeLine phone while incarcerated?

  8. How do I receive my phone and Lifeline benefits?

  9. Once enrolled, what rules must I follow to remain eligible?

  10. I believe my LifeLine phone was wrongly denied or wrongly stopped service. How do I appeal?

  11. What if I have additional questions or problems?