What are some steps I can take to fix errors in my background check?

    First, you can NOTIFY the background check company that the information is wrong and include proof (documents or evidence) of the correct information.
    Second, the background check company MUST INVESTIGATE the information that you challenged, and MUST inform you of the results within 30 days.
    Third, the background check company MUST REMOVE or CORRECT any information that is wrong, incomplete, or cannot be confirmed as true.
    Finally, if the background check company does not remove the information from your background check, you can add your own STATEMENT OF DISPUTE to the company’s file stating that you disagree with the information.[2963].

For a step-by-step explanation of this process, see APPENDIX H, on PG. 1014.[2964]

  1. 2963

    Cal. Civ. Code § 1786.26(c); Cal. Civ. Code § 1786.24; Fair Credit Reporting Act § 611, 15 U.S.C. § 1681(i). ↑

  2. 2964

    Cal. Civ. Code § 1786.24; Fair Credit Reporting Act § 611, 15 U.S.C. § 1681(i). ↑