What can I do if there is inaccurate, incomplete, or illegal information in my background check report?

You have the right to dispute (challenge) any inaccurate, incomplete, or illegally included information in your background check report.

If there is inaccurate, incomplete, or illegal information in your background check report, you have the right to dispute (challenge) this information with the background check company that prepared the report. The background check company must investigate the error, delete or correct any improper information, and send a notice and a statement of correction to ANY employer who received a copy of your background check in the past 2 years (or anyone else who received a copy of your background check in the past year) if you ask.[1909]

For more information on how to dispute inaccurate, incomplete, or illegally included information in your background check report, see information below, or see the UNDERSTANDING & CLEANING UP YOUR RECORD CHAPTER, PG. 931.

  1. 1909

    15 U.S.C. § 1681i; Cal. Civ. Code § 1786.24.